Our stay at the Renaissance Chelsea was close to perfect. Great location in leafy, hip Chelsea, away from the really busy areas of the city and but close to everything we wanted to visit either on foot or by bus/subway. Amazing staff (especially the bellman, housekeeping and front of house staff). Great breakfast too - continental breakfast offered as part of the Marriot Bonvoy members deal but we upgraded to full breakfast using the daily destination fee credit. Really fresh, ample buffet every day with lots of variety to cater for all tastes. Lovely, welcoming restaurant staff too.
Alison
abril de 2024
Room was nicely decorated and clean. I was there 3 nights and housekeeping tended to my room each day I was there (that's amazing)! Many hotels require you to 'request' housekeeping. Staff was friendly.
Geeiona
marzo de 2024
Really lovely and spacious (for New York!) room, nice bathroom. Incredible views.
Sarah
diciembre de 2023
The staff is wonderful, friendly, and accommodating! From concierge to front desk, the bar, and housekeeping. I did have an issue with my in room phone not working and a drainage issue in the shower, which were almost immediately addressed. Very clean and posh. The location is also great! I will stay in the Chelsea area again instead of Times Square next time I'm in the city.
Patricia
diciembre de 2023
Nice room with big balcony. Good bathroom with Aveda products. The hotel puts a €30 credit onto each room each day which is a nice “treat” to be spent in the bar/ restaurant. Bed was very very comfortable
Aldagh
octubre de 2024
Marc
agosto de 2024
Location was great, staff were excellent, very nice hotel.
Zack
octubre de 2024
The room was spacious for a NYC hotel! Staff was helpful and the process for checking-in and out was smooth.
Audrey
octubre de 2023
Bathroom ***** Room ****
Mariano
noviembre de 2023
The staff was very friendly. A gentleman made sure to greet me with some water as I checked in. I was asked if I would like to switch to a king bedroom with a better view…which was excellent. The mattress was very comfortable. I liked the shampoo, conditioner, and body wash. Also, the location of the hotel is good. Easy access to great areas of the city and close to our daughter’s work.
Sharon
agosto de 2023